cv666 Privacy Policy

cv666 is an online entertainment platform that provides casino games and sports betting services to users in Bangladesh. This Privacy Policy ("Policy") explains what information is collected when you use the cv666 website and mobile app, how that information is processed, and what steps we take to protect it.

This policy applies to all cv666 services, webpages, mobile applications, and customer support channels. By opening an account or browsing the site, you agree to the terms of this policy. This policy supplements our Terms and Conditions — both documents should be read together.

2.1 Information Collected at Registration

When opening an account at cv666, you are required to provide the following:

• Full name (as on your National ID or passport)
• Date of birth (for age verification)
• Email address
• Mobile number (for OTP verification)
• Preferred payment method (bKash, Nagad, Rocket, or bank account number)

2.2 Technical Information Collected Automatically

When you visit the site, our servers automatically record certain information:

• IP address and device type (smartphone / desktop / tablet)
• Browser version and operating system
• Pages visited, session duration, and click patterns
• Referrer URL (which site you came from)

2.3 Transaction and Gaming Data

Every deposit, withdrawal, bet, and win on your account is stored securely. This information is kept for dispute resolution, fraud prevention, and meeting regulatory requirements.

2.4 Communication Data

When you contact the cv666 support team via live chat or email, a record of that conversation is kept — to improve service quality and assist with future support.

cv666 uses your data only for the following legitimate purposes:

• Verifying accounts, completing the registration process, and confirming identity
• Processing deposits and withdrawals and maintaining payment history
• Correctly delivering bonuses, cashback, and VIP benefits
• Preventing fraud, money laundering, and unauthorized access
• Improving 24/7 customer support
• Complying with applicable laws and regulations
• Providing a personalized gaming experience and relevant promotions

We do not sell your data to third-party advertisers. Our users' data is not a commercial product — it is used only to provide you with a better service.

The cv666 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

4.1 Essential Cookies

These cookies are essential for maintaining login sessions, CAPTCHA verification, and security checks. Without them, the site will not function properly.

4.2 Analytical Cookies

We collect information on which pages users visit most and where issues occur, in order to improve the site experience. These cookies generate anonymous statistics.

4.3 Cookie Controls

You can disable cookies from your browser settings. However, disabling certain essential cookies may affect core site functionality.

cv666 shares your data with third parties in specific circumstances — but only to the extent necessary for that purpose, and no more:

• Payment processors: Only the information needed to complete a transaction is sent to bKash, Nagad, Rocket, and bank partners.
• Technology and hosting partners: Trusted technology partners are given limited access for server management and cybersecurity. They operate under our data protection agreements.
• Legal obligations: Providing information in response to a court order or a lawful request from a government authority is a legal obligation.
• Fraud investigations: If fraudulent activity is suspected on an account, relevant information may be shared with investigating authorities.

Your personal information is never shared with marketing or advertising companies.

cv666 treats the security of your data as a top priority. To that end, we have put in place the following technical and administrative measures:

6.1 Encryption

The site uses SSL (Secure Sockets Layer) technology. All data passing from your browser to our servers is encrypted, making interception practically impossible.

6.2 Access Controls

Only employees who need your data to perform their duties can access it. A log of every access is kept and reviewed internally on a regular basis.

6.3 Password Protection

Your password is never stored in plain text — it is secured using a one-way hashing algorithm, meaning our employees cannot see your password either.

6.4 Security Reviews

Through regular security testing and vulnerability assessments, we identify potential risks and address them promptly.

cv666 keeps your data for as long as necessary — no longer. The retention period depends on the type and purpose of the data:

• Active account data: Full data is retained for as long as the account remains active.
• Transaction and financial records: Retained for at least five years after account closure — this is a legal requirement under financial regulations.
• Inactive accounts: If an account is inactive for an extended period, data is archived and securely deleted after a set time.
• Cookies and session data: Session cookies are deleted when the browser is closed; persistent cookies generally expire within 30 to 365 days.

As a cv666 user, you have certain rights over your own data:

8.1 Right to Access

You can contact our support team at any time to find out what information we hold about you.

8.2 Right to Correction

If any information in your profile is incorrect or out of date, let us know and we will correct it as soon as possible.

8.3 Right to Request Account Deletion

You may request that your account and associated data be deleted. However, we are required to retain certain transaction records due to legal obligations.

8.4 Right to Opt Out of Marketing

You can stop promotional emails and SMS messages at any time — through your account settings or by contacting the support team.

For more details about these rights, visit our FAQ page, where common questions about account management and privacy are answered.

All cv666 services are for persons aged 21 and above. We do not knowingly collect data from anyone under 21. Age is verified at registration and confirmed later through identity verification (KYC).

If a minor is found to have opened an account, that account will be closed immediately and the associated data will be deleted. To learn more about responsible gaming, read our Responsible Gaming page, which covers the protection of minors and self-exclusion in detail.

cv666 reserves the right to amend this privacy policy as needed. If significant changes are made, you will be notified by email to your registered address or via a notice on the site.

Continued use of cv666 services after any change will be taken as your acceptance of the new policy. We therefore recommend reviewing this page regularly.

If you have any questions, complaints, or requests regarding this privacy policy, please get in touch:

• Live Chat: Available 24/7 from any page on the site — in Bengali and English.
• Email: [email protected] — usually replied to within a few hours.

For privacy-related requests, please write "Privacy Request" in the Subject line so our team can identify your message quickly.